You have got questions?


We always answer your question quickly and proficiently. We will need your customer number or your full address to check questions about orders, invoices or returns.

Germany: +49 9564 92 96 00 01

Fax:+49/ 95 64 / 92 96 62 500

E-Mail: service@jako-o.de

E-Mail: eu-kontakt@jako-o.com


From Monday to Saturday 8 a.m to 10 p.m

More information about our Customer Service Centre


JAKO-O Branches


Take a look at our branches
Enjoy a shopping experience for the whole family!

Almost the entire JAKO-O range is here for you to look at, touch, and try on. Our staff not only know our products very well, but are often also mothers or fathers, and therefore contribute a lot parental expertise.

Just click on the branch near you to see the store information and current events at a glance.
We look forward to welcoming you to one of our stores!