Data protection & data security
Your data is safe with us!
Data protection
Your data is safe with us. We process and use personal data for processing orders, maintaining customer relations and for advertising. In connection with this, we also pass on the data to third parties, e.g. suppliers, if this is necessary. The necessary data may be transferred to an economic information service for the purposes of credit checks.
Data shall only be forwarded for external marketing purposes if this is legally permitted for this data.
Please note:
You can prevent your personal data from being used, processed or forwarded for marketing purposes at any time. - Just send a short message to eu-kontakt(at)jako-o.com!
Your e-mail address will stay with JAKO-O and it will not be used by third parties!
Our data protection practices are in line with the German data protection act (BDSG) and the German telemedia act (TMG).
We will provide free of charge information about the data saved under your name or pseudonym at your request. If you would like to receive this information, please send a message to kundenservice(at)jako-o.de. We are also obligated to amend, block or delete the data that we have saved concerning you.
We will only request and use your personal data for processing orders, unless you wish to use other services.
In order to process and deliver your order, we will only give your data to the delivery service that is delivering your order.
We also offer the following services:
- Sending a newsletter with the latest offers
- Registration as a My JAKO-O user
- Participation in prize draws
If you decide at a later point that you no longer wish to use these services, you may cancel them at any time. To cancel these services, please send a message to eu-kontakt(at)jako-o.com
Cookies
A “cookie” is a small data file that we transfer onto your computer when you surf through our pages. A cookie may only contain information that we send to your computer - it cannot be used to read private data. If you accept the cookies on our pages, we do not have access to your personal information, but we can use the cookies to identify your computer.
We will not connect the data saved in our cookies with your personal data (name, address etc.) without your express permission.
We use cookies for the following purposes.
- To recognise you the next time you visit our site, so that we can display your preferred pre-settings in the shopping basket (language, country of delivery and username).
- So that you can use certain other services, e.g. displaying the page in your language, personalisation of our pages etc.
- So that we can tailor our pages to meet our customers’ needs even better.
We use “permanent” cookies. That means that you only have to register your usernames once on sites that require registration. “Permanent” cookies can be manually removed by users.
We save permanent cookies for 3,000 days. They are then automatically deleted.
Most browsers accept cookies as standard. You can allow or block temporary and saved cookies independently of one another in the security settings. If you deactivate cookies, certain features of our site may not be available to you and some websites may not be displayed correctly.
Web bugs
Web bugs or “clear GIFs” are small, approx. 1*1 pixel GIF files that can be hidden in other graphics or e-mails etc. Web bugs perform similar functions to cookies, but you, as a user, will not notice them.
Web bugs send your IP address, the Internet addresses of website URLs you have visited, the time when the web bug was seen, the user’s browser type and cookie information previously set to a web server.
We will put a web bug on your computer on certain pages. This allows us to recognise your computer when it is used to call this site up again or we can find out how advertising campaigns reach users.
This data is anonymous and not connected to personal data on the user‘s computer or with a database.
Under some circumstances we may use this technology in our newsletter.
We will not use web bugs to do the following without your knowledge, without your express permission:
- Collect personal data about you
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- Transfer personal data about you to third party suppliers and marketing platforms.
Data security
We use SSL (RSA 1024 Bit) as decoding and security software. This process is used successfully throughout the whole of the World Wide Web. You can tell that you are in a secure area by the symbol (a closed padlock) in your browser’s bottom window bar.
All of your personal data (name, address, credit card no. bank sort code, account number and so on) are locked and transferred securely on the Internet.
Only our JAKO-O service can decode your data again. Unauthorised parties cannot read your information during the transfer!
