Terms & Conditions
This is important to us!
Our Test Criteria
We test all products carefully with our children. Only items, which we consider to be reasonable, durable and beneficial for a child’s development have a chance to get into the catalogue. The practical application in daily life takes centre stage! Then we examine if the manufacturer is complying with the statutory guidelines, in order to limit any health hazards. This is a must.
As long as supplies last
This applies to all items: As long as supplies last! In case of supply problems, we will try to get an equivalent replacement. We cannot avoid deviations in shape, colour or equipment at all times.
Ordering with friends saves money!
Postage Sharing Promotion
Invite friends, acquaintances and relatives to order together with you!
This way, you save a lot of money and we a lot of effort, because we have to pack and send only 1 parcel!
Data security
Your personal data is safe with us!
We use SSL as encryption and security software. All of your personal data (name, address, credit card no., account no., etc.) are transmitted encrypted and secure via the Internet.
Only our JAKO-O server can decrypt your data again. During the transmission, unauthorised persons, who try to intercept data, are unable to read your information.
Data protection
Your data is protected by us. We process and use personal data for order processing, maintaining customer relations and for our advertising appeals. In this context, we forward the data also to third parties, to the extent required, e.g. to deliverers.
In order to assess creditworthiness, the data required for this purpose is forwarded to an economic information service if necessary.
For third party marketing purposes, solely such data is passed on, for which it is permitted by law.
Note:
You can object to the use, processing and transmission of your personal data for marketing purposes at any time by way of an informal notice.
Our catalogues
We apologise for any inconvenience if we stop sending our catalogue to a customer, who has not contacted us for 1 year. Upon request, however, we will certainly send off a catalogue immediately.
Our main catalogue is published in August/September, the spring/summer catalogue in February.
If you cannot find an item (from old catalogues), then just ask about it.
Catalogues are in German and are currently only dispatched within the EU.
Batteries are not allowed in the household rubbish

- The dustbin means: Batteries and accumulators may not be disposed of via the household rubbish.
Therefore, all consumers are legally obligated to turn them in at a collection point of their community or at a store. This provides for an environmentally sound disposal of batteries! We also take back your used batteries.
Batteries containing contaminants are labelled with this sign and with chemical symbols (Pb for lead, Cd for cadmium, Hg for mercury).
Electrical and electronic devices may not be disposed of via the household rubbish.
Consumers can turn in their electrical devices free of charge at one of the community’s collection points.
Is there something you do not like?
Write us, call us, but please give us a chance to make it better.